Lighthouse MoonLight

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Shipping Policy

Free Shipping
We are pleased to offer free shipping on all orders — with no minimum purchase and no hidden fees.

Order Processing
We make every effort to process and ship your order as quickly as possible.

  • 80% of orders are processed within 1–3 business days.
  • In rare cases, depending on order volume or product availability, processing may take slightly longer.

Delivery Times
After processing, delivery usually takes 7 to 14 business days, depending on the region and the logistics provider.

Additional Information

  • Business days are Monday through Friday, excluding public holidays.
  • Once your order has been shipped, you will receive a notification with a tracking number, if available.
  • In case of delays caused by the postal service or other external factors, we will do our best to support you in tracking and receiving your order.

If you have any questions, please contact our customer support team — we’re always happy to help!

Email: moonwallsite@outlook.com

Guarantee


At MOONWALL, we are committed to providing high-quality products and a shopping experience you can trust. All our products are covered by our 30-Day Money-Back Guarantee

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at moonwallsite@outlook.com Please note that returns will need to be sent to the following address: moonwallreturn@outlook.com